Return & Refund Policy

This Return & Refund Policy explains your rights and our procedures regarding returns, refunds, and exchanges for purchases made through habtbeauty.com.

How do I start a return?

If you’re not completely satisfied with your purchase, you may be eligible to return the item. We accept returns of unused, unopened products in their original packaging within 15 days of delivery.
To request a return, please contact support@habtbeauty.com with your order number. Our Customer Service team will provide return instructions.

What is your return policy?

• Products must be unused, unopened, and in their original packaging.

• Returns must be requested within 15 days of delivery.

• Certain items, such as final-sale items, perishable goods, or personalized products, are not eligible for return. Any such exclusions will be clearly noted on the product page or during checkout.

• All returns are subject to inspection before a refund is issued.

• We can only accept returns for products purchased directly from habtbeauty.com.

• If you received a defective or incorrect item, please contact us at support@habtbeauty.com with your order details and a photo so we can assist.

Are there any charges for returns?

• You are responsible for the return shipping cost unless the return is due to our error (e.g., defective or incorrect item).

• Original shipping charges are non-refundable (unless otherwise required by law or due to our error).

When will I get my refund?

• Refunds are typically processed within 7–10 business days after we receive and inspect your return.

• Refunds are issued to your original payment method.

• It may take additional time for your bank or credit card company to post the refund to your account.

• If you have not received your refund after a reasonable period, please contact us at support@habtbeauty.com.

• We reserve the right to refuse a refund if the returned product does not meet the conditions outlined in this policy.

Do you offer exchanges?

We do not offer automatic exchanges. If you'd like a different product or shade, please initiate a return (if eligible) and place a new order.

Additional information

• We comply with all state and local laws on returns and refunds. For full information, please review our Terms & Conditions.

• We strongly recommend using a tracked and insured shipping method for any returns, as HABT is not responsible for items lost in transit.

• We do not offer refunds for products due to personal preference or dislike. If you believe you have received a faulty or damaged item, please contact our support team at support@habtbeauty.com with your order details and a photo so we can assist.

• All returns are monitored to prevent misuse or abuse of our return policy. Customers identified as having an excessive return pattern may be subject to review, and we reserve the right to limit or revoke return privileges at our discretion.